Claims & Benefits Assistance

Filing a VA Claim

For FREE assistance with claims or benefits, please contact or visit one of the local Chapters, Department, or the Boston National service office.

DAV has served our nations heroes for over 100 years. The backbone of our service is representing veterans of all eras to obtain benefits from the VA they are entitled to as part of the covenant for their military service. 

Did you know?

All DAV service officers are trained and certified to help veterans and dependents navigate their VA benefits and provide counseling for veterans on claims and appeals. This is all at no cost to the veteran. 

How can DAV assist you with your claims and benefits?

Chapter Service Officers (CSO)

You may contact your local DAV Chapter and speak with a Chapter Service Officer. DAV Dept of MA has over 50 chapters spread across the Commonwealth.

DAV Chapter locations and their contact information may be found at find DAV near me by typing in your zip code in the search field.


Department Service Officers (DSO)

Visit a Department Service Officer at Brockton, Jamaica Plain, West Roxbury, Bedford, or Northampton VA Medical Centers, and at Outpatient VA facilities across the state.


National Service Officers (NSO)

If you wish to have the DAV National Service Office handle your claim or appeal, please contact the Boston Office at 617-303-5675 or by email at

For those reside outside of Massachusetts, please visit find DAV near me to find your local DAV location.

Bedford, VAMC

David Epps | Mon, Wed, Fri 10am-3pm | 617-957-1455 |

Russ Moore | Tues and Thurs 10am-3pm | 781-861-1607 |

Sam Stella | Mon & Tues 10am-2pm |781-246-0229 |

Brockton, VAMC

William Dube | Mon, Tue, Wed 9am-1pm | 774-826-1567 |

Michael O’Brien | Mon, Tue, Wed 9am-1pm | 508-989-3865 |

Pittsfield OPC

Phil Levy | Wednesdays 9am-3pm | 914-419-7367 |

Northampton VAMC

Rick Lavalee | Tues & Wed 9am-3pm | 413-206-8663 |

Richard Connor| Mon & Fri 9am-3pm | 413-374-3016 |

Ray Camissa| Fridays 9am-12pm | 413-244-8818 |

Donald Olschafskie|Mondays 8am-12pm|413-531-5324|

Gardner Veterans Advancement Program

Matthew Connor | By Appointment | 978-632-1271 |

Holyoke War Memorial Building

Herb Colon| Weds & Thurs 10am – 3pm| 413-364-5212

Phil Levy | Mon, Tues, Thurs By Appointment | 413-240-4233

West Roxbury VAMC

Stan Pratt| Mon, Weds, Fri 10am – 3pm| 617-957-2117 |

Patrick Arabie | Tues 10am-3pm | 857-719-7398 | 

Jamaica Plain VAMC

Deb Olson| Thurs 8am-4pm & By Appointment| 617-335-6694 | |


Cape Cod

Alexander Yukna| By Appointment | 774-327-9012 |

Worcester Outpatient VA

Lee Boss| Fridays 9am-3pm| 508-335-8847 |


DAV is the oldest, largest wartime service veterans organization in the Country, and the leader in assisting veterans with claims, benefits, and appeals!

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We are veterans serving veterans, and we are stronger together! Join us today for fellowship, support, opportunities to serve and many other advantages being a member of DAV. 

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