Claims & Benefits Assistance

For FREE assistance with claims or benefits, please contact or visit one of the local Chapters, Department, or the Boston National service office.
DAV has served our nations heroes for over 100 years. The backbone of our service is representing veterans of all eras to obtain benefits from the VA they are entitled to as part of the covenant for their military service.
Did you know?
All DAV service officers are trained and certified to help veterans and dependents navigate their VA benefits and provide counseling for veterans on claims and appeals. This is all at no cost to the veteran.
How can DAV assist you with your claims and benefits?
Chapter Service Officers (CSO)
You may contact your local DAV Chapter and speak with a Chapter Service Officer. DAV Dept of MA has over 50 chapters spread across the Commonwealth.
DAV Chapter locations and their contact information may be found at find DAV near me by typing in your zip code in the search field.
Department Service Officers (DSO)
Visit a Department Service Officer at Brockton, Jamaica Plain, West Roxbury, Bedford, or Northampton VA Medical Centers, and at Outpatient VA facilities across the state.
National Service Officers (NSO)
If you wish to have the DAV National Service Office handle your claim or appeal, please contact the Boston Office at 617-303-5675 or by email at dav.vbabos@va.gov.
For those reside outside of Massachusetts, please visit find DAV near me to find your local DAV location.
Bedford, VAMC
David Epps | Mon, Wed, Fri 10am-3pm | 617-957-1455
Russ Moore | Tues and Thur 10am-3pm | 781-861-1607
Brockton, VAMC
William Dube | Mon, Tue, Wed 9am-1pm | 774-826-1567
Michael O’Brien | Mon, Tue, Wed 9am-1pm | (ext 61567)
Greenfield OPC
Richard Connor | By Appointment | 413-582-3154
Northampton VAMC
Rick Lavalee | Mon-Fri 9am-3pm | 413-582-3154
Gene McGreevy | Mon-Fri 9am-3pm | 413-582=3154
Gardner Veterans Advancement Program
Mike Valila| By Appointment | 978-632-1271
Holyoke Soldiers Home
Herb Colon| Weds & Thurs 10am – 3pm| 413-364-5212
West Roxbury VAMC
Stan Pratt| Mon, Weds, Fri 10am – 3pm| 617-957-2117
Jamaica Plain VAMC
Deb Olson| Thurs 8am-4pm & By Appointment| 617-335-6694
Cape Cod
Brian Hawkesworth| By Appointment| 508-385-3605
Rovers (where needed)
Will Egan| By Appointment| 580-982-6494
Michele Barrett | By Appointment | 573-355-6076
DAV is the oldest, largest wartime service veterans organization in the Country, and the leader in assisting veterans with claims, benefits, and appeals!
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